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FAQs

Frequently Asked Questions


Here at PermaLawn we realise that both trade and DIY customers may use us and so we made the decision to display our prices with both ex VAT and inc VAT variables. This way our customers always know exactly what they are paying!

Yes you can! As long as we receive your order before 2pm you can collect your goods anytime between 4-5pm that same day! Or you can arrange a more convenient pick up time by giving us a call on 01773 608808 and talking to one of the PermaLawn team about your needs!

Yes you can! Using our dedicated newsletter signup form so you can keep up-to-date with everything PermaLawn including the latest news, offers and discounts!

No you don't, As long as you have paid for your items there is no need for identification. You can pay upon collection of your order, via the phone or online when placing your order, whichever is easiest for you.

Yes we do, we offer a next day delivery service if your order is placed before 2pm. If received after 2pm your order will be processed for dispatch the next working day. We do not currently offer weekend delivery's so if your order is received after 2pm on Friday it will be delivered the following Tuesday.

Yes we do, it is located in several locations around the website including at the top of every page. If you need to contact the PermaLawn team via telephone please call us on: 01773 608808

No we don't, but we do have a network of fully qualified installers available to you. If you wish to find your most local installer please use our 'Find and Installer' contact form!

Yes we do! When you can't get to the gold course, PermaLawn can bring the golf course to you with our 13mm St Andrews artificial grass!

Visit our online shop to find out more!

Yes we do! If you're a trade professional and wish to have a trade account with PermaLawn please call us on 01773 608808 and one of the PermaLawn team will be on hand to take you through the process.